AgentOne Docs

Providers and Models Troubleshooting

Resolve common provider, API key, and model availability issues.

No Model Selected Or No Models Available

Check these first:

  • at least one provider is enabled
  • the provider actually has one or more configured models
  • your API key has been saved if the provider needs one
  • local runtimes such as Ollama or LM Studio are running if you are using local providers

Built-In Provider Is Enabled But Still Not Working

  • verify the API key is correct
  • save the key again if you are not sure it was stored
  • check whether you added custom headers that may be interfering

Local Provider Models Are Missing

  • confirm the local runtime is running
  • confirm the Base URL is correct
  • click Auto in the provider's model list
  • add a model manually if auto-detection fails

Custom Provider Auto-Detection Fails

  • verify the base URL includes the correct /v1 path if required
  • verify the endpoint really exposes a compatible /v1/models route
  • check API key and custom headers
  • add models manually as a fallback

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