AgentOne Docs

Extensions Troubleshooting

Fix common issues with built-in tools, registry installs, and custom MCP servers.

Extension Does Not Load

  • make sure it is enabled
  • open Advanced and check the status line
  • review command, URL, headers, or environment variables
  • increase timeout if startup is slow

Extension Shows Auth Problems

If the status suggests authentication is required:

  • open Advanced
  • click Connect
  • complete the sign-in flow

Extension Installs But No Tools Appear

  • wait for loading to finish
  • confirm the extension really exposes tools
  • check Per-tool approvals after the tool list loads
  • resolve any server error shown in the status area

Custom STDIO Server Does Not Start

  • verify the command is valid
  • confirm required dependencies are installed on your system
  • add required environment variables if the server expects them

Too Many Old Or Broken Entries

Use Find dangling extensions from the filter menu to remove stale entries.

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