Notifications and Updates Troubleshooting

Completion Notifications Are Not Appearing

Check these things:

• Settings -> Chats -> Completion Notification is not set to Never
• your operating system has allowed notifications for AgentOne
• if you chose When window unfocused, the app window is actually unfocused when the response finishes

AgentOne requests notification permission when needed, but OS-level settings can still block notifications.

Update Check Says Automatic Updates Are Disabled

Some installs are managed by an external software manager. In that case, update AgentOne using that external system instead of the in-app updater.

Update Download Or Install Fails

• click Try Again
• confirm you have network access
• if your platform is externally managed, use your package manager instead

No Release Notes Dialog Appeared

The What's New dialog only appears when the app has release notes for the current version and the version is newer than the last one you dismissed.